Jon Paul “JP” Castorena
Chief Commercial & Operating Officer
Read Bio →Jon Paul “JP” Castorena serves as Chief Commercial & Operating Officer for Germantown Aesthetics, bringing more than two decades of leadership experience in healthcare, medical technology, and commercial strategy. He earned dual degrees in International Business and Marketing from Stephen F. Austin State University and has held leadership positions with nationally recognized organizations, including GE Healthcare, Hologic, and ScreenPoint Medical. JP is passionate about driving innovation, operational excellence, and sustainable growth while supporting exceptional patient care. His strategic leadership helps position Germantown Aesthetics at the forefront of aesthetic, regenerative, and wellness medicine.
Brandy Isbell
Strategic Head of Clinical Operations
Read Bio →As Strategic Head of Clinical Operations, Brandy brings more than 11 years of experience in the plastic surgery and aesthetic industries to Germantown Aesthetics. With a background in nursing from Baptist College of Health Sciences, she combines clinical expertise with a patient-centered approach to operational leadership. Brandy is passionate about developing processes, supporting team excellence, and ensuring every patient experiences the highest standards of safety, professionalism, and compassionate care. Her leadership helps foster a culture focused on exceptional service and continuous improvement. Outside of work, Brandy enjoys off-roading in her Jeep, shopping, and spending quality time with her family.
Jackie Bryant, RN
Concierge RN
Read Bio →With 15 years of healthcare experience, Jackie Bryant, RN brings extensive expertise in aesthetic medicine, regenerative therapies, and concierge patient care to Germantown Aesthetics. She is passionate about building meaningful relationships with patients and delivering a personalized experience that combines advanced clinical knowledge with compassionate care. Jackie is dedicated to helping each patient feel informed, supported, and confident while developing individualized treatment plans tailored to their goals. Outside of work, she enjoys traveling, discovering new destinations, attending live music events, and spending quality time with her family. She believes life’s greatest rewards are found in meaningful connections and helping others thrive.
Jaleh Ebrahimi, RN
Registered Nurse
Read Bio →As a Registered Nurse, Jaleh brings three years of nursing experience and a passion for delivering compassionate, attentive care to every patient. She serves part-time at Germantown Aesthetics, where she assists Dr. Laurence during surgical procedures, while also working full-time in the Neonatal Intensive Care Unit (NICU). Jaleh earned her Bachelor of Science in Nursing from the University of Tennessee Health Science Center and is committed to helping patients feel safe, comfortable, and well cared for throughout their experience. Outside of work, she enjoys morning runs, baking, coffee, and spending time outdoors with her daughter.
Madison Browning
Medical Aesthetician
Read Bio →As a licensed Medical Aesthetician, Madison brings more than a decade of experience at Germantown Aesthetics and a passion for helping patients look and feel their best. She specializes in advanced skincare treatments, including laser services and microneedling, focusing on personalized treatment plans that enhance natural beauty and build confidence. Madison is dedicated to creating a welcoming, comfortable environment where every patient feels valued, cared for, and confident in their skincare journey. Outside of work, she enjoys reading, baking, traveling, spending time with her family, and continuing to grow in her faith.
Carolina Herrera
Medical Assistant
Read Bio →For the past five years, Carolina Herrera has worked alongside Dr. Laurence as a Medical Assistant, supporting patients throughout every step of their aesthetic journey. She is passionate about helping patients feel confident by ensuring they feel heard, educated, and genuinely cared for from their first visit through treatment. Originally from Mexico, Carolina is fluent in both English and Spanish, allowing her to build meaningful connections with a diverse patient population. Outside of work, she enjoys playing soccer, spending time with her family, listening to house music, and keeping up with her energetic young son.
Tori Baldelli
Medical Assistant
Read Bio →With a Bachelor’s degree in Health Science, Tori Baldelli serves as a Medical Assistant at Germantown Aesthetics, where she provides clinical support for hormone replacement therapy (HRT), aesthetic treatments, and surgical procedures. She is passionate about helping patients achieve their health, wellness, and aesthetic goals through personalized, compassionate care. Tori is dedicated to building trusting relationships and creating a welcoming environment where every patient feels informed, supported, and confident throughout their experience. Outside of work, she enjoys spending time outdoors, making memories with her family, and keeping up with her energetic two-year-old.
Ashleigh Couch
Surgical Sales Coordinator
Read Bio →As a Certified Medical Assistant and Surgical Sales Coordinator, Ashleigh plays an important role in guiding patients through their surgical journey at Germantown Aesthetics. She combines her clinical knowledge with exceptional organization and compassionate communication to help ensure each patient feels informed, supported, and confident from consultation through recovery. Ashleigh is passionate about delivering personalized care and building meaningful relationships with every patient she serves. Originally from Kentucky, she has called Memphis home for the past five years. Outside of work, she enjoys refurbishing furniture, interior design, event planning, makeup artistry, and spending time with her two children.
Ashley Andrews
Patient Care Coordinator
Read Bio →With more than eight years of experience in patient service and medical office administration, Ashley serves as the HRT Patient Care Coordinator at Germantown Aesthetics. She is passionate about creating a welcoming environment and ensuring every patient feels informed, supported, and valued throughout their care. Ashley enjoys building meaningful relationships with patients and helping them navigate their wellness journey with confidence. Outside of work, she enjoys spending time with her son, boyfriend, and family, cheering on the Tennessee Volunteers, kayaking, traveling, staying active at the gym, and treating herself to a good iced coffee.
Jana Fletcher
Patient Care Coordinator
Read Bio →With 18 years of service at Germantown Aesthetics, Jana Fletcher is often one of the first friendly faces patients encounter when they arrive. Originally a patient herself, her positive experience at the practice inspired her to pursue a career in aesthetics and deepen her passion for the industry. Jana enjoys building lasting relationships with patients and helping create a warm, welcoming environment where everyone feels comfortable from the moment they walk through the door. Outside of work, she enjoys spending time with her husband and their beloved dogs, hosting family and friends, and relaxing with movie nights at home.
Angela Plowman
Patient Care Coordinator
Read Bio →Bringing nearly two decades of experience in cosmetic surgery, Angela Plowman serves as a Patient Care Coordinator at Germantown Aesthetics. She is passionate about building meaningful relationships with patients and guiding them through every step of the scheduling process with care, compassion, and attention to detail. After dedicating many years to raising her three children, Angela returned to the aesthetic industry and continues to enjoy helping patients feel informed, supported, and excited throughout their journey. Outside of work, she enjoys interior decorating, painting, restoring antique furniture, creating pottery, and spending time outdoors.
Kalin Rogers
Patient Care Coordinator
Addison Plowman
Office Administrator
Read Bio →With more than five years of administrative experience, Addison Plowman plays an integral role in the daily operations of Germantown Aesthetics. She oversees organization, inventory management, vendor coordination, and administrative processes that help keep the practice running efficiently. Known for her attention to detail, strong work ethic, and positive attitude, Addison is dedicated to supporting both her teammates and the exceptional experience every patient receives. Her reliability and behind-the-scenes leadership make her a valued member of the Germantown Aesthetics team. Outside of work, Addison enjoys exploring new places and spending quality time with her family and friends.